Privacy Policy
How we collect, use and protect the information you share with us.
Last updated: August 2026
1. Introduction
Carltin Uganda Logistics ("CUL", "we", "us", "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have.
2. Information We Collect
We collect information you provide directly, such as when you submit a contact form, request a quote, or reach out via WhatsApp, phone or email. This may include your name, organization, email address, phone number, shipment details, and any attachments you choose to send.
We may also collect limited technical information automatically, such as browser type and pages visited, to help us understand how our website is used.
3. How We Use Your Information
- To respond to enquiries and quote requests
- To arrange, coordinate and communicate about shipments
- To improve our website and services
- To meet legal, regulatory and customs requirements where applicable
4. Sharing of Information
We do not sell your personal information. We may share necessary details with trusted partners involved in fulfilling a shipment (such as customs agents or transport partners), or where required by law.
5. Data Security
We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion, subject to any legal or regulatory obligations that require us to retain certain records.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at info@carltinuganda.com or +256 782 184 400.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.